Last updated: 5 October 2026
Sure Win Electrical respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us regarding our electrical services.
Who We Are
Sure Win Electrical provides electrical services to domestic and commercial customers, landlords, letting agents and property managers.
Website: surewinelectrical.co.uk
Email: info@surewinelectrical.co.uk
Information We Collect
When you contact us through our website, by email, telephone or other communication methods, we may collect information such as:
- Your name
- Email address
- Telephone number
- Property or service address
- Details about the electrical work or service required
- Photographs or other information you choose to provide
- Technical information relating to your use of our website, where applicable
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and quotation requests
- Arrange appointments and carry out electrical services
- Prepare and send quotations, invoices and certificates
- Communicate with you regarding ongoing or completed work
- Maintain appropriate business and accounting records
- Improve our website and services
- Meet our legal and regulatory obligations
We will only use personal information where we have a lawful basis to do so under applicable UK data protection legislation.
Contact Forms
When you submit an enquiry through our website contact form, the information you provide is sent to us so that we can respond to your request.
Please do not submit sensitive personal information through the contact form unless it is necessary for us to provide the requested service.
How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers where necessary to operate our business, website and communications. This may include website hosting, email delivery, IT services, accounting services and other professional service providers.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, tax, insurance and regulatory requirements.
Different types of information may therefore be retained for different periods.
Cookies
Our website may use cookies and similar technologies to enable essential website functionality, improve website performance and, where applicable, understand how visitors use our website.
Where consent is required for non-essential cookies, these cookies should only be used after you have provided the appropriate consent.
You can also control cookies through your browser settings.
Third-Party Services
Our website and communications may use third-party service providers to provide services such as website hosting, email delivery, security and analytics.
These providers may process limited personal information on our behalf where necessary to provide their services and are expected to handle that information appropriately and securely.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Data Protection Rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the email address below.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Sure Win Electrical
Email: info@surewinelectrical.co.uk
Website: surewinelectrical.co.uk